The recent launch of the Orange Bunda’s is a case in point. With this bundled offering, we continue to showcase our ability to respond to the specific needs of our customers enabling them to have options that work for their lifestyle or calling habits.

Thanks to our brilliant IT & N teams, the phenomenal launch of our PSTN redundancy plan was a key achievement in Q1.  This back up plan is currently coming in handy to our Customer care teams in managing customers who may experience intermittent service disruptions either due to cable vandalism or regular maintenance issues.

Still on IT & N, we have embarked on a communication rebranding journey by changing the look and feel of our email and web addresses. The move from @telkom.co.ke to @orange-tkl.co.ke is in line with the group standards hence signifying our collective identity to the Orange brand.

The change over has already began and will be fully implemented by 1st August 2010 where the old email addresses will cease to exist. We encourage everyone to heed to any communication on the same and act accordingly.

On the sports scene, our Telkom Orange Hockey Ladies team started of the year on a high note by defending their National Ladies title for the third year running. We will continue to support the Telkom Ladies Hockey team as they embark on the new season that starts later this month.

There will a few more exciting sporting ventures that we will unveil soon and lots more exciting stuff expected across the business.

So, onwards and upwards, let us keep the momentum going in Q2 as we continue to take the market by storm!

We hope you enjoy this edition and look forward to receiving your feedback and articles at pamoja@telkom.co.ke

Angela

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